Terms of Service
Agreement
By engaging Empromers you agree to these terms. They form the contract between you (Client) and Empromers (Agency).
Services Description
We provide Amazon advisory, content, advertising, and operational services as defined in your individual SOW or proposal.
Client Responsibilities
Timely access, accurate information, timely approvals, payment of invoices, and compliance with Amazon's policies.
Agency Responsibilities
Professional execution per scope, reasonable efforts, confidentiality, and reporting per agreement.
Payment Terms
Monthly retainers are invoiced in advance. Payment due within 7 days. Late payment may result in service pause.
Results Disclaimer
Amazon is a platform we do not control. Results depend on competition, account history, Amazon's algorithms, and other factors outside our control. We do NOT guarantee specific revenue, ranking, or financial outcomes.
Intellectual Property
Client owns final approved deliverables. Agency retains underlying methods and tools.
Confidentiality
Both parties maintain confidentiality of non-public information shared during the project.
Limitation of Liability
Total liability is limited to fees paid in the most recent 3 months.
Termination
Either party may terminate with 30 days written notice. Fees for the current period remain due.
Governing Law
These terms are governed by the laws of the agency's home jurisdiction unless otherwise agreed in the SOW.
Dispute Resolution
Parties will attempt good-faith resolution before arbitration or litigation.